Payment Policy & Order Processing

At Omni Trends, we are committed to providing a secure and transparent payment process for our customers. Please read our policy carefully to understand how transactions are processed.

1. Payment Authorization & Processing

  • When you place an order, your payment is authorized but not immediately charged.
  • A pledge of sale is created between you (the buyer) and Omni Trends, ensuring that your order is reserved while we verify inventory with our suppliers.
  • Once stock availability is confirmed, your order will be processed and fulfilled.
  • Payment is captured only when your order is dispatched or handed over for shipping.
  • You will receive:
    • Order Confirmation Email after payment authorization.
    • Payment Confirmation Email once the payment has been captured.

Payment Authorization Validity

  • The authorization is valid for 7 days. If the order is not fulfilled within this period, the authorization may expire, and payment will not be captured.
  • If necessary, we may request a new authorization to proceed with fulfillment.

2. Accepted Payment Methods

We accept the following secure payment methods:
✅ Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
✅ PayPal
✅ Apple Pay & Google Pay
✅ Shop Pay
✅ Other payment options as available at checkout

3. Order Verification & Security

  • All transactions undergo fraud screening for security.
  • If additional verification is required, our team will contact you via email.
  • Orders flagged as high-risk may be delayed or canceled.

4. When Will I Be Charged?

  • You will only be charged when your order is fulfilled and shipped.
  • If your order is canceled before fulfillment, the authorization is voided, and you will not be charged.
  • Depending on your bank, authorization holds may take 3-5 business days to disappear from your statement.

5. Inventory Check & Fulfillment

  • After authorization, inventory is verified with our suppliers before processing.
  • If an item is unavailable, we will notify you and provide alternative options.
  • Once verified, the order is prepared for shipment, and payment is captured at the time of dispatch.

6. Currency & Taxes

  • All transactions are processed in USD ($). If purchasing from another country, your bank may apply currency conversion fees.
  • Prices do not include applicable taxes. Any sales tax, VAT, or duties are calculated at checkout based on your location.

7. Failed or Declined Payments

If your payment fails, please check:
✔ Your card details (expiration date, CVV, billing address)
✔ Your bank’s fraud protection settings
✔ Whether your card has sufficient funds

If issues persist, try another payment method or contact your bank for assistance.

8. Refunds & Payment Disputes

  • If an order is canceled or refunded, the amount is returned to your original payment method.
  • Refunds typically take 3-10 business days to appear on your statement, depending on your bank.
  • If you suspect an unauthorized charge, contact us at customer-care@omnitrends.store before filing a chargeback with your bank.

9. Contact Us

For any payment-related inquiries, please check FAQs OR reach out to us :
📧 Email: customer-care@omnitrends.store
📞 Phone: (984) 384-4246